Friday, September 07, 2012

Tassimo - Making Coffee the (Not So) Easy Way

Daniel and I stay in a camping cabin in Höganäs, Scania, Sweden, tonight. Daniel will work as a ring steward at a dog show tomorrow, while I came along to oversee the delivery of my pup Issi this evening.

There is a coffee making machine of a new kind in our cabin: a Bosch Tassimo. The instruction manual says it is REALLY easy to use. We got some coffee capsules for Free in the reception, so we decided to try the machine.

These are the instructions (with a picture of the machine):
1. Place the T DISC here.
2. Press the button and let the system take care of the rest.
3. Enjoy your drink.

Of course, it was far from that easy. At first, we decided we would play along, so we just put a capsule in its place. It took us a little time to figure out how to put it the correct way, since the manual did not say you were supposed to turn it upside down.

Then we pressed the button. Nothing happened.

We did discover that the electric cord was not attatched to the outlet in the wall, and this is something you cannot blame the manual for. Then we discovered that you were supposed to fill the machine with water. This is something that could have easily gone into the manual.

We added water and pressed the button. A couple of seconds went by, while drink filled the cup. Then it was time to taste. It was hot at first, but both Daniel and I enjoyed the Gevalia Latte Macchiato. It is just a shame that the authors of the manuals believe the machine to be much easier than it is. It is not just about pressing one button.

No comments: